CIRCUMSTANCE: OB-72 DAY: 3/16/09
KIMBERLY-CLARK ANDEAN REGION: CREATING A SUCCESSFUL CULTURE
The culture is definitely innocent. It really is difficult when you are a parent to be a child again. вЂ”Sandra Benavides, Peru The new years have different targets, they have been subjected to new details and styles; they are more inclined to believe in terms of people than the era we was raised in. вЂ”Sergio Nacach, Head of Kimberly-Clark, Andean Region Sergio not simply has done a terrific job in his own location, he started to be the evangelist, if you will, the missionary for the remaining countries and sub-regions in Latin American Operations. вЂ”Ramiro Garces, Vice President for Recruiting, LAO
In the summer of 2008, Ramiro Garces, vice president of human resources pertaining to the Latina American place of Kimberly-Clark, the large consumer products organization, was thinking about the many supervision changes spreading through the business almost like a virus. Not more than a decade before, Kimberly-Clark acquired hired a great Argentinean, Sergio Nacach, by Unilever. Nacach's first work had been to perform Kimberly-Clark's functions in the tiny Central American country of El Salvador. Now, Nacach was jogging the Andean region to get K-C and producing remarkable business outcomes. Because of his outstanding effects, outgoing character and motivation to talk to others about what he and his acquaintances were undertaking, his administration approach was generating curiosity throughout the organization and particularly influencing their operations in Latin America. Operations in this field already demonstrated an organizational culture and leadership way that was largely consistent with Nacach's management style, thus he would not have to struggle to implement his ideas. To make this several way of controlling sustainable, the business needed to understand the essential elements of the Andean success. There were also the problem, articulated by simply another Kimberly-Clark executive no longer working in the Andean region, regarding the extent that this accomplishment was mainly a function with the leader's personality and leadership style, or whether the simple philosophy and management strategy could be used in other parts of the companyвЂ•or possibly to another business in the a shortage of such an innovator. Megan Anderson prepared this situatio under the oversight of Mentor Jeffrey Pfeffer as the basis for class discussion rather than to illustrate possibly effective or perhaps ineffective handling of an management situation. Copyright В© 2009 by the Table of Trustees of the Leland Stanford Junior University. Almost all rights arranged. To purchase copies or perhaps request permission to duplicate materials, e-mail the Case Composing Office in: [email protected] stanford. edu or write: Case Writing Business office, Stanford Graduate student School of Business, 518 Memorial Method, Stanford School, Stanford, LOS ANGELES 94305-5015. Zero part of this publication may be reproduced, stored in a collection system, found in a chart, or sent in any form or by any means вЂ“вЂ“ electric, mechanical, copying, recording, or else вЂ“вЂ“ with no permission in the Stanford Graduate School of Business. Bought by Kavin Kanagasabai ([email protected] com) upon June 18, 2012
Kimberly-Clark Andean Location: Creating a Successful Culture OB- 72
Nacach also faced some difficulties of his own. Firstly, even inside the Andean location, there was the question of what his team could perform to keep the momentum and energy goingвЂ”to surmount the so-called " Hawthorne impact, вЂќ the idea that almost any positive change works for a while right up until its effects diminished because the novelty wore off. Second, Nacach was contemplating whether this type of management design, which was pretty cozy and emotionalвЂ”Latin in its essenceвЂ”really would work in other places and parts of the world characterized by even more interpersonal hold. And third, there was the question of what lessons could possibly be drawn from the knowledge to help others build a winning culture. KIMBERLY-CLARK IN LATINA AMERICA AS WELL AS THE...